FAQ
Do you have local distributors?
USA: Buck Scientific Instruments, LLC. | 1 Water Street, Ansonia, CT 06401 | T: 203-853-9444 | sales@bucksci.com | Asia: NWSPEC (Xiongan) Co., Ltd. | 15-051# Xiongan Pilot Free Trade Zone, Comprehensive Bonded Zone, Hebei Province, China | T: 189 6516 4839 | sales@nwspec.com
Can I download your product catalog?
Yes, our latest product catalog is available for download. Visit our Resources page to download the most up-to-date version or contact us directly to request a copy.
What is your warranty policy?
All instruments include a standard 12-month warranty covering manufacturing defects. Extended warranty options are available upon request. Download our full Warranty Terms (PDF) or contact us for details.
Do you offer OEM capabilities?
Yes, we support OEM partnerships and custom configurations for qualified partners and institutions. Learn more about our OEM & Custom Manufacturing Services or contact our sales team to discuss your requirements.
Do you offer training courses?
We provide instrument training for new users and advanced operators. Training can be conducted on-site or remotely. View our Training Courses or contact our team to schedule a session.