سياسة الخصوصية

Privacy Policy Last updated: July 2026

NWSPEC (Xiongan) Co., Ltd. operates nwspec.com and provides precision analytical instruments to research institutions, universities, and industrial laboratories worldwide. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order.

  1. Information We Collect Contact details: name, email address, phone number, billing and shipping address. Order information: products purchased, transaction history, payment confirmation. Device and usage data: IP address, browser type, pages visited, referring URLs. Communications: inquiries, support requests, and correspondence with our team.

  2. How We Use Your Information To process and fulfill your orders and send order confirmations. To respond to inquiries and provide customer support. To send transactional emails related to your purchase. To comply with legal obligations and prevent fraud. To improve our website and services.

  3. Sharing of Information We do not sell your personal information. We may share it with payment processors and logistics partners to fulfill your order, Shopify Inc. which hosts our store platform, and legal authorities when required by applicable law.

  4. Data Retention We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law.

  5. Your Rights Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, contact us at the details below.

  6. Cookies Our website uses cookies to improve your browsing experience and analyze site traffic. You may disable cookies in your browser settings, though some features may not function properly.

  7. Security We implement industry-standard security measures including SSL encryption to protect your personal information during transmission and storage.

  8. International Transfers Your information may be transferred to and processed in China, where our operations are based. We take appropriate measures to ensure your data is protected in accordance with applicable privacy laws.

  9. Children's Privacy Our website is intended for business customers and is not directed at individuals under 18 years of age.

  10. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

  11. Contact Us Company: NWSPEC (Xiongan) Co., Ltd. Address: 15-051# Xiongan Pilot Free Trade Zone Comprehensive Bonded Zone, Baoding, Hebei Province, 071800, China Email: sales@nwspec.com Phone: +86 189 6516 4839 Business Hours: Monday-Friday, 09:00-18:00 CST (UTC+8)